RETURN POLICY

If for any reason you’re not satisfied with your order, we offer a 30-day return window for all purchases made directly through our website: www.bn3th.com. We stand behind our products – and more importantly – our customers. If you’re not satisfied, neither are we.

Whether the size is off, or maybe the colour just isn’t your style, please reach out so we can make things right.

All returns must be initiated through our online portal. The process will walk you through a few simple steps, all the way to printing a return shipping label right from home.

All products purchased on sale are not eligible for return or exchange, and packages sent to our warehouse without first submitting a claim will unfortunately make their way right back to your doorstep.

To submit a return request, please use our online portal: returns.bn3th.ca

To return a product that was purchased outside of our website at one of our authorized dealers, please work directly with the
retailer where that purchase was made. At this time, we’re only able to accept returns on products that were purchased directly through our website.

Life happens – not every scenario fits the mold perfectly. Whether Grandma bought your birthday present 6 months ago, or you just feel that something isn’t quite right, let us know and we’ll do our best to help you. Please note that all requests are subject to review and approval, and policies may change periodically.

Reach our customer service team here: info@bn3th.com

Once your submission has been reviewed, you will receive a response from one of our customer service representatives with the next steps. Please do not send items back without speaking to a BN3TH Representative first. They will be returned to sender.